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Q?
You say Bayside Pool Service has a 98.5% approval rating. What do you mean by this?
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A.
Every year we ask our customers to complete a very short, five question survey. Our last survey was completed with 67 replies. Of those, 67 said Bayside Pool Service was doing a good or excellent job of cleaning and maintaining their swimming pool. -
Q?
Will a Bayside Pool Service technician come to clean and service my swimming pool each week?
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A.
Yes. Irrespective of the service option you choose, a Bayside Pool Service technician will visit each week to clean and service your swimming pool and spa. Exceptions for chemicals only.
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Q?
Will the same Bayside Pool Service technician clean my pool each week?
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A.
Yes, Bayside Pool Service endeavors to keep the same technician cleaning and servicing the same swimming pools and spas each week. Because each customer and each swimming pool is uniquely different, sending the same swimming pool cleaning and maintenance technician each week enables him to become accustomed to you and your swimming pool.
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Q?
Will my swimming pool and spa be cleaned and serviced on the same day of the week?
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A.
Yes. Whenever possible, each swimming pool and spa will be cleaned and serviced on the same day of the week and at the same time of day.
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Q?
Does Bayside Pool Service vacuum swimming pools and spas each week?
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A.
With our full service package, yes.
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Q?
May I change the day my pool is cleaned or change the technician if I wish?
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A.
Whenever possible, we try to accommodate customer requests of this nature.
